Reference

saranaqq Privacy Policy For Your Account

Our saranaqq Privacy Policy explains what we collect when you open an account, use DANA or QRIS, and move from login to the lobby.

Account dataWallet recordsCookie choicesAccess depends on local law

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Privacy Rules Around Indonesian Wallets

saranaqq Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy applies when you create an account, complete phone verification, sign in from a mobile browser, or use a payment route connected to the cashier. We may record your account details, verification result, device signals, session activity and payment status so we can match

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a request to the right account. DANA, OVO, GoPay, QRIS, bank transfer and virtual account references can appear as transaction records, but we do not treat a wallet label as permission to use unrelated personal data. Access or eligibility depends on local law, and the policy
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can apply differently where local law permits. When you use the lobby from Medan or another Indonesian location, the same privacy controls remain available through your account and support path.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT

Ask About Data Beside Your Account

A clear contact route helps when you want to understand a record rather than guess from a wallet screen.

DATA CONTROL

How We Handle Your saranaqq Records

We keep this policy practical by linking each handling step to an account action: registration, phone verification, wallet status, lobby access or support contact.

Data collected

When you open an account, we may collect your contact details, phone verification result, login events and device information. These records help us connect the right person to the right account session.

Wallet activity

A DANA, OVO, GoPay or QRIS action may create a payment status, reference number and time record. Bank transfer and virtual account entries are handled as account-linked transaction data.

Cookies and sessions

Cookies can keep your login path working and record limited browser signals. You can manage cookie settings in your browser, though disabling them may interrupt account access or phone verification.

Account security

We use login events, device signals and phone verification to investigate unusual access. Never share your password, wallet PIN or one-time code when asking about a privacy matter.

Retention approach

We retain account, payment and support records only while they serve account operations, security checks or legal duties. When a record is no longer needed for those purposes, our process addresses its removal.

Your data request

You may ask what data we hold, request a correction, question a processing purpose or ask about deletion. Send the request through the account contact path so we can verify ownership.

Privacy Policy Answers For saranaqq

These Privacy Policy answers cover the account actions Indonesian customers ask about most often, including phone verification, wallet records, cookies and device access. If your question concerns a particular transaction or login, use the account contact path with the visible reference so we can respond to the correct record.

The saranaqq Privacy Policy covers account details, phone verification, login and device signals, cookies, support messages, and payment status records connected with DANA, OVO, GoPay, QRIS or bank routes.

We use the phone verification result to connect account access with the correct contact route and to investigate unusual sign-ins. We do not need your wallet PIN or one-time code for a policy question.

Yes. The Privacy Policy covers QRIS, DANA, OVO, GoPay, bank transfer and virtual account references, statuses and timestamps when those details are linked to your account activity.

Contact us through the account support path and ask for a data access request. Include the phone number connected to your account and any relevant reference, then complete ownership checks.

Yes. Send a correction request through your account contact route and identify the field that appears wrong. We may verify your phone before changing account or transaction-related details.

On a mobile browser, cookies can preserve a login session and support device checks. Browser settings let you manage them, but blocking required cookies may affect phone verification or account access.

Access or eligibility depends on local law. Where local law permits, this Privacy Policy describes the account, cookie, security and payment records handled during your saranaqq session.

saranaqq Privacy Policy For Your Account

Ask About Data Beside Your Account

How We Handle Your saranaqq Records

Data collected

Wallet activity

Cookies and sessions

Account security

Retention approach

Your data request

Privacy Policy Answers For saranaqq

01 What does the saranaqq Privacy Policy cover?

02 Why does saranaqq collect phone verification details?

03 Does the Privacy Policy cover QRIS and wallet records?

04 How can I request a copy of my saranaqq data?

05 Can I ask saranaqq to correct account data?

06 How does this Privacy Policy treat cookies on mobile?

07 Does access under this Privacy Policy apply everywhere?

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