Legal Terms Around Your Account
Our Legal terms explain the conditions attached to creating, using and closing your account, including identity details, phone verification and payment ownership checks. Access depends on local law, so eligibility may differ by Indonesian location or account circumstance. We apply the same policy approach when you
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use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account: the payment name and account details must match the route shown at checkout. If a wallet status needs checking, pause the transaction and contact us through the account support path rather than sending repeated requests.
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We may restrict access while a policy, security or payment question is being resolved, then tell you what detail is needed to continue.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
